Booking & Cancellation Policy

Effective Date: 2 July 2026

Booking Appointments

Appointments can be made by telephone, email, through our website or in person.

While we make every effort to accommodate your preferred date and time, all appointments are subject to availability.

Arrival

Please arrive at your scheduled appointment time.

If you expect to be delayed, we kindly ask that you contact us as soon as possible so we can make suitable arrangements where possible.

Cancellations

If you need to cancel or rearrange your appointment, we ask that you provide as much notice as possible.

This allows us to offer the appointment to another customer and helps us minimise disruption to our workshop schedule.

Missed Appointments

If you fail to attend your appointment without prior notice, we reserve the right to refuse future bookings or request a deposit for certain services before confirming another appointment.

Additional Repairs

During an inspection or repair, we may identify additional work that is necessary for the safety or proper operation of your vehicle.

​

Where reasonably possible, we will contact you for approval before carrying out any additional chargeable work.

Vehicle Collection

Once your vehicle is ready, we will notify you using the contact details you have provided.

We kindly ask that vehicles are collected promptly after completion of the work.

Vehicles left at our premises for an extended period without prior agreement may be subject to reasonable storage charges where permitted by law.

Payment

Payment is due when the work has been completed unless an alternative arrangement has been agreed in advance.

​

We accept the payment methods available at our workshop.

Vehicles may not be released until all outstanding charges have been paid in full.

Customer Responsibilities

Customers are responsible for ensuring that:

• Vehicle details provided at the time of booking are accurate.

• Contact information is kept up to date.

• Personal belongings are removed from the vehicle before work begins where possible.

D&A Tyres Autocentre cannot accept responsibility for personal items left inside the vehicle.

Contact Us

If you have any questions about our Booking & Cancellation Policy, please contact us:

D&A Tyres Autocentre
678 City Road
Sheffield
S2 1GH
United Kingdom

​

Telephone: 0114 251 0090
Email: info@datyresautocentre.co.uk
Website: https://datyresautocentre.co.uk